What exactly am I paying for with Echo Feeds?
Glad you asked! When you create a feed for your church or ministry, you are getting a platform to share active and ongoing prayer needs with your entire community. Echo is a huge network of praying individuals who value and believe in the power of prayer. Because so many people already use Echo as their main prayer tool, odds are that some of your church body or ministry partners already know and love it! This makes it much easier to launch a new tool like this, since you’ll already have buy-in. You can ditch your current workflow for sending prayer requests through cumbersome group texts, mass emails list, or phone trees - Echo Feeds provides a beautiful, central place for your people to connect with your ministry in prayer!
You only pay for the numbers of followers your feed has. This means that you don’t pay for anything else… Unlimited sharing, prayers, messaging, reminders, etc.
Also, by paying for your feed, you help us provide everything else in Echo for free! We’re working hard to add even more features, and let Echo be an amazing free prayer tool for the people around the world.
Do I need to choose a plan before I start my feed?
No. Your plan adjusts with you as your follower count changes. Every plan starts free, and once your feed passes 25 followers you will be prompted to enter billing info (credit card) as you move to the next plan. In the same way, if your follower count drops below your plan’s follower count, monthly pricing will automatically adjust to reflect your new plan.
Do I need to enter credit card info before starting my feed?
No. You will only get prompted to enter card info in when your feed exceeds 25 followers. It will be free until you hit that number. Once you hit 26+ followers, you will have 30 days to enter your billing information.
Can I designate others to manage billing?
Yes! You can grant permission to manage billing to any number of Admins you’d like. You have fine-grained control, so for example, you can add your finance person as a billing admin, without giving them access to prayers or users on your feed.
Will it always be free if my feed stays below 26 followers?
Yes. You will not even be prompted to enter billing info into our system until your follower count hits 26.
What happens if I don’t enter billing information for a paid plan?
Once your feed exceeds 25 followers and starts a paid plan, you’ll have 30 days to enter your billing info. If you don’t enter a credit card by the end of this time, the feed will be automatically suspended (which means your followers will no longer have access until your billing info has been updated).
What if my plan changes in the middle of a billing cycle?
No worries! If your plan changes to a higher or lower plan in the middle of a month, we automatically prorate your monthly fee for the amount of days on each plan.
Am I locked into any contracts?
No. No contracts at all - you can cancel at any time.
Any additional fees or charges I should be aware of?
Nope - there are no additional or hidden fees with Echo Feeds.
Have any more questions about billing? Email us: firstname.lastname@example.org